Everything your company needs, in one place

The complete solution for intelligent WhatsApp management for businesses

Optimize your service with multiple users, time and response control, automatic messages and smart queues by department. Turn your communication into results and convert more leads!

25+

Years of experience in Management

learn more

What we do

Turn Relationships into Results

With Bot360, your team can provide focused and intelligent service, from the first contact to after-sales. Optimize productivity, eliminate losses and make decisions based on real data, transforming every conversation into an opportunity.

Productivity and Efficiency

Automation of repetitive tasks and more time for strategic actions.

Improved Service

Quick, personalized and assertive responses.

Organization and Centralization

Eliminate spreadsheets and data loss.

Our values

Commitment to Customer Success

Our focus is to deliver real and measurable results to our clients, through proactive and continuous support.

Our Mission

Empowering companies of all sizes to sell more, organize themselves better and provide excellent service through an accessible, secure and easy-to-use CRM platform. Our mission is to simplify processes, connect teams and transform customer relationships into a competitive advantage.

Our Vision

To be recognized as the most practical, human and effective CRM solution on the market for companies that value productivity, relationships and sustainable growth. We want to be by our customers' side at every stage of their journey, growing together with purpose and innovation.

Managed processes

0 K+

growth rate

0 %

Customer evaluation

Management experience

0 +

What we offer

Tools that can transform your business

Service management

Monitor and organize every interaction on WhatsApp. Add important notes and direct your contacts through an intuitive sales funnel, optimizing every opportunity.

Team management

Manage your WhatsApp team efficiently. Track each agent’s handling time and performance, distribute conversations intelligently, and ensure a streamlined workflow.

Automatic messages

Optimize your customer service with instant responses on WhatsApp. Set up greetings, FAQs, or follow-up messages, ensuring agility and standardization in communication with your leads and customers.

Optimize customer service on WhatsApp with instant responses. Set up automatic messages, FAQs, and follow-ups to streamline support, standardize communication, and enhance your customer experience.

Sales funnel (kanbam)

Get a clear view of your sales process on WhatsApp. Organize your leads into customizable stages, view each contact’s progress, and manage your interactions to move you through the funnel, from first contact to closing.

Reports and Analysis

Monitor the performance of your customer service and leads on WhatsApp. Access accurate data on conversations and team performance to optimize your strategies and drive results.

Stages of success

Get amazing results in just 3 simple steps!

With just 3 practical and strategic steps your company can grow with structured processes , with the support of our CRM

Organize and Standardize Processes

Ensure consistency and efficiency in your conversations via WhatsApp. Standardize processes, define clear routines for your team, and automate the service flow, reducing errors, saving time, and increasing productivity.

Monitor Indicators

Monitor the performance of your conversations and team on WhatsApp with real data. Get reports and dashboards for assertive decisions, ensuring more control, predictability and continuous improvement of your service.

Scale with Humanized Service and Technology

Increase your WhatsApp support volume without compromising quality. Automate repetitive processes to streamline support and free up your team to focus on strategic human contact, ensuring greater retention and sustainable growth.

intelligent reflection

Why choose our WhatsApp manager?

Because we combine organization, increased sales, data-driven decisions and human service that makes a difference. All this in a simple, powerful platform made for those who want to grow intelligently.

Because we deliver real organization for your business

We centralize all your customer, process and team information in one place. No more scattered spreadsheets or lost data. With our solution, your operation gains clarity and control from day one.

Because we help you sell more, with less effort

Our CRM is not just a tool, it’s a strategic ally. We automate follow-ups, organize sales funnels and provide full visibility over each opportunity — so you can close more deals with focus and efficiency.

Because we provide data that generates intelligent decisions

With accurate reporting and real-time metrics, you know exactly what’s working — and what needs improvement. Decision-making stops being a gamble and becomes a calculated strategy.

Because we offer human service and true partnership

More than just a platform, we are a team committed to your growth. We are there before, during and after the sale. Fast, consultative support, always ready to help.

Commercial

Asia

South America

North America

Europe

Africa

Connecting Business, Enhancing Relationships

Bot360 ‘s international vision is to become a global reference in WhatsApp management solutions aimed at emerging markets and companies undergoing digital transformation. With a focus on strategic internationalization, the expansion will occur in three pillars:

Localization and Multilingual: Adaptation of the platform to English, Spanish and Portuguese and local business standards.
Global Infrastructure: Scalable hosting on regional servers with high performance, ensuring security, speed and compliance with standards such as GDPR and LGPD.

The mission is to bring the power of Bot360 to small and medium-sized businesses around the world by offering a robust, affordable and easy-to-use solution.

Try Bot360 for Free – No Risk, No Card Required!

Discover the full potential of Bot360 in a 100% free trial.
No credit card required, no commitment – take your time to test it out, explore all the features and see how Bot360 can transform your company’s management before making any decisions.

Frequently Asked Questions

Get your questions answered before you start!

Here we have gathered the answers to the main questions that companies like yours often ask about Bot360. Everything is clear, quick and straightforward — so you can understand how the solution works and make the best decision with confidence.

What are the main features offered?

Strategy and Planning: Defines how WhatsApp will be used for sales, support and relationships, creating clear flows and objectives.
Optimized Team: Selects, trains and leads agents, ensuring high performance and motivation.
Efficient Technology: Chooses and implements tools (CRM, multi-agent platforms) to centralize conversations and automate processes.
Standardized Processes: Creates scripts, FAQs and quick responses to ensure consistency and agility in service.
Performance Analysis: Monitors important metrics (response time, satisfaction, conversion) and generates reports for strategic decisions.
Assured Quality: Ensures that all interactions are professional, efficient and of high quality, increasing customer satisfaction.
Problem Solving: Works on escalating complex cases and continuously improving processes.

What is a WhatsApp customer service gesture and why does my company need one?

Organize and Control: Manage the high volume of messages and ensure that no contact is lost or poorly attended.
Optimize Operations: Implement efficient processes, automate where possible, and standardize responses to speed up service.
Improve Quality: Ensure consistent, professional service that delights the customer, increasing satisfaction and retention.
Make Strategic Decisions: Analyze channel performance data to identify opportunities for improvement and growth.
Maximize Results: Transform WhatsApp from a chat into a powerful sales and relationship tool.

Is it easy to use? Do I need technical training?

Yes, the system is intuitive and designed for users without technical knowledge. In addition, we offer explanatory videos, fast support and a knowledge base that makes it easy to use from the first access.

Is it possible to adapt it to my type of business?

Yes! The solution is highly customizable. You can create and customize the service queues to your segment or adjust them with complete freedom.

Does the customer service manager help with the sales process?

Absolutely! It allows you to manage sales funnels, track each opportunity by stage, automate tasks and notifications, generate proposals in seconds and measure sales performance. All of this helps you close more deals with less effort.

6. Is the platform safe and reliable?

Yes. The system follows good information security practices, with automatic backups, password-protected authentication, user permission control and a structure prepared to meet requirements such as LGPD.

7. Does the CRM work on mobile devices?

Yes! The system is responsive and can be accessed via browser on any device, such as cell phones, tablets or notebooks. This means your team can work from wherever they are, with total mobility.

8. How does support and deployment work?

We offer fast, efficient, humanized technical support, as well as a guided implementation process that includes initial configurations, personalized guidance and, if necessary, customizations for your business model.